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Frequently asked questions

 

How much

Does it Cost?

Escape rooms across the country are all priced similarly.  It is about the same as taking your family or yourself out to the movies or any other entertainment activity.  The standard price is $30 per person.  If you would like an off hours booking, each adventure has a total price regardless of the amount of people.


when are you open?

We are CLOSED Monday and Tuesday, however, we do open for private events.  We are OPEN Wednesday-Friday 4:00 pm to 10:00 pm, Saturday 12:00 pm to 10:00 pm, Sunday 12:00 pm to 8:00 pm.  To book private parties or team-building events, please call us at (541) 726-3836.


Where are you located?

 

We Are located in the Booth Kelly Complex.  303 S. 5th Street suite 230, Springfield Oregon 97477.  Follow 5th street all the way south past the train tracks until the road dead ends.  You will find yourself in a large parking lot.  Take a left once in the parking lot and look for a large covered parking area.  We are located on the second floor under the covered parking. Our location is convenient to access from the Eugene, Springfield,                                               and surrounding Lane County areas.


Is the escape room scary?

No.  None of our rooms are Scary.  All of our rooms are family friendly.  You won't find anything scary, but you will find fun and suprises.


How long do i have to complete the game?

All of our games are set on a 60 minute time frame.  You have 60 minutes to complete the challenge to win the game.


Are there age restrictions to attend?

Escape games are great for families! Children under 18 months must be in a carrier and children 18 months-under 6 years old will not be allowed in the escape room for their safety. The clues are hard and require concentration.  However, we have found that children are better than adults at finding hidden objects and not overthinking things.  It's a great activity for middle and high school teens who have outgrown other activities.  Children UNDER 15 years of age must be accompanied by an adult and have a signed Liability Waiver, Adult to child ratio should be 1 adult to every 3 children.  Ages (15-18) must have a signed Liability waiver by a parent or guardian.  Participants OVER 18 are not subject to any restrictions.


how long before my scheduled time do i need to arrive?

We ask that you arrive at least 15-20 minutes prior to you scheduled ticket time in order to fill-out paperwork and listen to our tips and safety speech. 'DO NOT BE LATE', if you arrive late your tickets will not be refunded or rescheduled

 

 


if i'm late, can i still play?

If you arrive after we have started the game (the time slot you have booked), we cannot allow you inside.  This would disrupt the game for the other participating players and negatively affect the schedule for the rest of the shows. No refunds or rescheduling of show times will be offered for late arrivals or no-shows.  Please account for traffic and map-us-out beforehand so there are no surprises.